Refund policy
Effective Date: August 13, 2026
Welcome to AUREVONIXIES MARKETING LLC. We appreciate your purchase and strive to provide high-quality digital parenting guides, workbooks, and eBooks through Aurevonixies. Please read this Refund Policy carefully before making a purchase.
1. Digital Product Policy
All products sold on https://aurevonixies.com/ are digital downloads, including eBooks, guides, and workbooks, delivered electronically. No physical items are shipped.
Due to the nature of digital products, all sales are final once your order has been completed and download access has been provided.
2. No Refunds for Digital Downloads
Because digital products cannot be returned after delivery, we generally do not offer refunds, exchanges, or cancellations for the following:
- Accidental purchases.
- Change of mind.
- Purchasing the wrong product.
- Failure to read the product description before purchase.
- Incompatibility with your preferred device or software, unless otherwise stated.
Please review each product description carefully before completing your purchase.
3. Exceptions
We may issue a refund or replacement under the following circumstances:
- You were charged more than once for the same order.
- You did not receive your purchased digital product due to a verified technical issue that cannot be resolved.
- The downloaded file is corrupted, incomplete, or inaccessible, and we are unable to provide a working replacement.
- A billing error occurred due to our payment processing system.
Refund requests under these circumstances must be submitted within 7 days of the original purchase.
4. Technical Support
If you experience problems accessing or downloading your purchase, please contact us before requesting a refund. Our support team will make reasonable efforts to resolve any technical issues promptly.
5. Unauthorized Transactions
If you believe your payment was made without your authorization, please contact us immediately. We may request additional information to investigate the matter before determining eligibility for a refund.
6. Chargebacks
Initiating a chargeback without first contacting us may delay resolution and could result in suspension of access to purchased digital products while the matter is investigated. We encourage customers to contact us first so we can resolve any issues quickly.
7. Contact Us
If you have any questions about this Refund Policy or need assistance with your purchase, please contact us:
AUREVONIXIES MARKETING LLC
117 South Lexington Street, Suite 100
Harrisonville, MO 64701
United States
Website: https://aurevonixies.com/
Email: contact@aurevonixies.com
Phone: (575) 310-8851
We are committed to providing prompt assistance and ensuring a positive customer experience.
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